Astro TaraaYour Cosmic Guide
Building trust, transparency, and respect in astrology
AstroTaraa (AtroTaraa Online Astrology Consultation Private Limited)Website: www.astrotaraa.comSupport: care@astrotaraa.com
This website and platform (“Platform”) is owned and operated by AtroTaraa Online Astrology Consultation Private Limited (hereinafter referred to as “Company”, “we”, “us”, or “our”).
The Platform provides access to astrology consultations, spiritual guidance, and allied services (“Services”) through various mediums including website, mobile applications, telecommunication, or third-party integrations.
By accessing or using the Platform, you agree to be legally bound by these Terms and Conditions (“Agreement”). If you do not agree, you must not use the Platform.
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, MENTAL DISTRESS, OR ARE AT RISK OF HARMING YOURSELF OR OTHERS, YOU MUST IMMEDIATELY CONTACT LOCAL EMERGENCY SERVICES OR A CERTIFIED HELPLINE.
THIS PLATFORM IS NOT DESIGNED FOR EMERGENCY RESPONSE OR CRISIS MANAGEMENT.
The Services are not a substitute for professional medical, legal, financial, or psychological advice. Users must consult qualified professionals for such matters.
By using the Platform, you confirm that:
You have read, understood, and accepted these Terms
You consent to comply with all applicable laws
You agree to be legally bound by this Agreement
Continued usage of the Platform implies acceptance of any updates made from time to time.
The Platform acts as an intermediary marketplace connecting users with independent service providers (“Consultants”).
Services may include:
Astrology consultations
Tarot readings
Numerology and spiritual insights
Reports and predictions
Call, chat, video consultations
Services may be free, paid, or a combination of both.
The Company does not control, guarantee, or endorse the accuracy of any advice provided by Consultants.
To use the Platform:
You must be at least 18 years old
You must be capable of entering a legally binding contract under Indian law
The Company is not responsible for misuse by minors.
Users must provide accurate and updated information during registration.
You are responsible for:
Maintaining confidentiality of login credentials
All activities conducted under your account
Immediately reporting unauthorized access
The Company reserves the right to suspend or terminate accounts with false or misleading information.
Consultants on the Platform:
Operate independently
Are not employees of the Company
Are solely responsible for their advice and conduct
The Company:
Does not guarantee accuracy of predictions
Does not influence Consultant decisions
Shall not be liable for outcomes of consultations
All interactions are at the user’s own risk.
All consultations:
Are for personal insight and guidance only
Do not constitute professional advice
Should not be relied upon for critical decisions
Users must exercise independent judgment.
Users shall not:
Post unlawful, abusive, or defamatory content
Engage in harassment, hate speech, or discrimination
Attempt unauthorized access or hacking
Use the Platform for illegal activities
Impersonate others or create multiple accounts
Violation may result in termination without notice.
The Platform may provide a digital wallet (“AstroTaraa Wallet”) for service credits.
Key conditions:
Credits are non-transferable and non-withdrawable
Credits do not represent legal currency
Credits can only be used within the Platform
Types of credits:
Real Credits – purchased by users
Promotional Credits – provided by the Company
Each credit has a defined validity period.
Promotional credits:
Expire within a specified duration (typically 14 days unless stated otherwise)
Purchased credits:
May have validity up to 1 year or as specified
Expired credits:
Shall not be refunded or reinstated unless required by law
Users are responsible for tracking expiry.
Refunds are limited and subject to review.
No refunds shall be granted for:
Completed consultations
Dissatisfaction due to perceived accuracy
Incorrect information provided by the user
Refunds may be considered only in cases such as:
Technical issues affecting service delivery
Consultant misconduct or non-performance
Approved refunds may be credited to wallet or original payment source at Company discretion.
By using the Platform, you consent to receive:
Calls, SMS, WhatsApp, or email communications
Service-related notifications and updates
This applies even if your number is registered under Do Not Disturb (DND).
User data is collected and processed in accordance with applicable Indian laws including the Information Technology Act, 2000.
While reasonable safeguards are implemented, the Company shall not be liable for:
Unauthorized access due to user negligence
Cyber attacks or external breaches beyond control
All Platform content is protected under intellectual property laws.
Users shall not:
Copy, reproduce, or distribute content
Use content for commercial purposes without permission
Unauthorized use may lead to legal action.
To the maximum extent permitted by law:
The Platform is provided on an “as-is” basis
No warranties are provided regarding accuracy or reliability
The Company shall not be liable for any direct or indirect damages
Liability, if any, shall be limited to the amount paid by the user for the service.
Users agree to indemnify and hold harmless the Company against:
Claims arising from misuse of the Platform
Violation of these Terms
Infringement of third-party rights
The Company reserves the right to:
Suspend or terminate accounts without prior notice
Restrict access for policy violations
Remove content deemed inappropriate
The Company shall not be liable for failure or delay in services due to events beyond reasonable control including:
Natural disasters
Government actions
Network failures
Cyber incidents
The Platform may contain links to third-party services.
The Company:
Does not control or endorse third-party content
Shall not be liable for any loss arising from their use
All disputes shall be resolved through arbitration under the Arbitration and Conciliation Act, 1996.
Seat of arbitration: Kolkata, West Bengal, India
Language: English
Courts in Kolkata shall have exclusive jurisdiction for interim relief and enforcement.
The Company reserves the right to modify these Terms at any time.
Users are responsible for reviewing updates periodically.
Users are responsible for reviewing updates periodically.
For any queries or grievances, contact:
Email: support@AstroTaraa.com
By using the Platform, you acknowledge that:
You understand the nature and limitations of the Services
You agree to assume full responsibility for your decisions
You accept all risks associated with the use of the Platform
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