Privacy Policy

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AstroTarra

Terms and Conditions of Use

AstroTaraa (AtroTaraa Online Astrology Consultation Private Limited)Website: www.astrotaraa.comSupport: care@astrotaraa.com

1. INTRODUCTION

This Privacy Policy describes how AtroTaraa Online Astrology Consultation Private Limited (“Company”, “we”, “us”, or “our”) collects, uses, processes, and protects personal information of users (“User”, “you”, “your”) who access or use the Platform.

This policy is in compliance with applicable Indian laws including:

Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

By using the Platform, you consent to the practices described herein.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

2.1 Personal Information

Name
Phone number
Email address
Date of birth
Gender

2.2 Sensitive Personal Data (if voluntarily provided)

Health-related details (if shared during consultation)
Emotional or psychological information
Spiritual or belief-related inputs

2.3 Financial Information

Payment details processed via secure third-party gateways
Transaction history

Note: We do not store complete card or banking credentials.

2.4 Technical Information

IP address
Device type
Browser details
App usage data
Cookies and tracking data

Continued usage of the Platform implies acceptance of any updates made from time to time.

3. PURPOSE OF DATA COLLECTION

Your information is used for:

Providing and improving services
Facilitating consultations with service providers
Processing payments and transactions
Customer support and grievance handling
Sending service updates and notifications
Ensuring platform security and fraud prevention
Legal and regulatory compliance

4. CONSENT

By using the Platform, you:

Provide explicit consent to collect and process your data
Agree to share information necessary for service delivery
Acknowledge that certain services require personal inputs

You may withdraw consent by contacting support, subject to legal obligations.

5. DATA SHARING AND DISCLOSURE

We may share your data with:

5.1 Service Providers

For enabling consultations and service delivery

5.2 Payment Gateways

For secure transaction processing

5.3 Legal Authorities

When required by law or regulatory authorities

5.4 Third-Party Vendors

For analytics, hosting, and operational support

We do not sell personal data to third parties.

6. DATA SECURITY

We implement reasonable security practices including:

Encryption and secure servers
Access controls and authentication
Regular monitoring and audits

However, no system is completely secure. The Company is not liable for unauthorized access beyond reasonable control.

7. DATA RETENTION

We retain personal data:

As long as necessary for service delivery
To comply with legal obligations
For dispute resolution and enforcement

Data may be deleted or anonymized after the retention period.

8. USER RIGHTS

You have the right to:

Access your personal data
Request correction or updates
Withdraw consent (subject to service limitations)
Request deletion (where legally permissible)

Requests can be made via support@AstroTaraa.com.

9. COOKIES AND TRACKING

We use cookies to:

Enhance user experience
Analyze usage patterns
Provide personalized services

Users can manage cookie preferences through browser settings.

10. THIRD-PARTY LINKS

The Platform may contain links to third-party websites.

We are not responsible for:

Their privacy practices
Content or security

Users are advised to review their policies independently.

11. CHILDREN’S PRIVACY

The Platform is not intended for users under 18 years.

We do not knowingly collect data from minors.

12. DATA BREACH POLICY

We will take immediate corrective action
Notify affected users where required by law
Cooperate with authorities

13. CHANGES TO PRIVACY POLICY

We reserve the right to update this Policy.

Continued use of the Platform constitutes acceptance of changes.

14. CONTACT

For privacy-related concerns:

Email: support@AstroTaraa.com

DISCLAIMER
1. GENERAL DISCLAIMER

The services provided on this Platform are intended solely for:

Entertainment
Personal guidance
Spiritual insight

They do not constitute professional advice of any kind.

2. NO PROFESSIONAL ADVICE

The Platform does not provide:

Medical advice
Legal advice
Financial advice
Psychological or psychiatric services

Users must consult qualified professionals for such matters.

3. NO GUARANTEE OF ACCURACY

All consultations and predictions:

Are based on personal interpretation of service providers
May vary from one provider to another
Are not guaranteed to be accurate or reliable

The Company makes no warranties regarding outcomes.

4. USER RESPONSIBILITY

Users acknowledge that:

Decisions made based on consultations are their sole responsibility
The Company is not liable for consequences of such decisions

5. INTERMEDIARY ROLE

The Platform acts only as a facilitator between users and independent service providers.

The Company:

Does not control or influence advice
Is not responsible for service provider conduct
Shall not be liable for disputes between users and providers

6. MEDICAL AND EMERGENCY DISCLAIMER

The Platform is not suitable for:

Medical emergencies
Mental health crises
Situations involving risk of harm

Users must immediately contact emergency services or qualified professionals in such cases.

7. TECHNOLOGY AND SERVICE LIMITATIONS

The Company does not guarantee:

Uninterrupted service
Error-free operation
Availability at all times

Delays or failures may occur due to technical issues beyond control.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

The Company shall not be liable for:

Direct or indirect losses
Emotional or financial damages
Loss arising from reliance on services

Liability, if any, is limited to the amount paid for services.

9. THIRD-PARTY DISCLAIMER

The Platform may include third-party content or links.

The Company is not responsible for:

Accuracy of third-party content
External services or transactions

10. FINAL ACKNOWLEDGEMENT

By using the Platform, you confirm that:

You understand the nature of services
You agree to use them at your own risk
You accept all terms of this Disclaimer